Introduction
Our Mission
Mercari is a Japan-based company with the mission of “creating value in a global marketplace where anyone can buy & sell.” Having continuously worked toward this goal since our founding in 2013, we are now transforming from a startup into a global player. While this transformation brings its own specific set of challenges, we believe that solving them one after another will allow us to fully achieve our mission. Are you interested in working together to take on these exciting challenges?
Our Culture
Mercari’s culture has been central to the company since our founding, with the three core values of Go Bold, All for One, and Be a Pro. In addition, the “Trust & Openness” value was introduced to embody our culture of mutual trust, where information remains transparent and rules are kept to a minimum. Regardless of how big Mercari gets, our culture is essential to achieving our mission and will be promoted throughout our organization.
Position Overview
Work Responsibilities
As a QA/Test Engineer, you will be part of the process of developing new features and improving current features of the Mercari app from the customers’ point of view.
Working in a fast-paced, quality-focused environment, you will be involved in quality-assurance related activities throughout the entire development process, from planning to final release, while understanding the overall development process.
Job description
Reviewing and providing feedback for plans/specs created by product managers
Designing/implementing tests for automation testing
Developing/improving processes for quality-assurance related activities
Carrying out quality analysis using quantitative/qualitative data to suggest improvements to developments teams
- Collaborating with third-party contractors to build a system for quality assurance
Bold Challenges
In this position, you will be responsible for quality assurance for Mercari, a marketplace app with 18 million monthly active users.
You will be responsible not only for testing for quality assurance, but also various kinds of tasks such as understanding customer issues, developing processes, analyzing data, and creating quality guidelines in order to assure quality in the overall development process.
Apart from that, this position will allow you to think about quality from the customer’s point of view and how to assure quality from scratch.
Required Experience
3 years+ experience testing smartphone apps and web systems (designing/implementing tests, test management, optimizing tests)
3+ years experience creating/coding automated testing (ex: Espresso, XCUITest, PlayWright)
Ability to communicate with PMs/engineers in development teams and members in QA teams to solve issues
Experience in solving problems and improving processes in your team
Preferred Experience
QA experience in working within an Agile Scrum based development process
Experience in development web / smartphone apps
Selection of test tools or developing them yourself
Experience in performance testing, security testing, and internationalization testing
Software development experience in a CI/CD environment
Experience in quality analysis
Our Ideal Candidate
Motivation to provide a high-quality service for our users
Capable of taking on bold challenges and learning from mistakes
Capable of working independently and taking the initiative to lead the team to success
Possesses a strong sense of responsibility and works hard to achieve their goals
Capable of communicating proactively and producing output in a highly global team
Language Requirements
English: Conversational level
Japanese: Limited business proficiency level or higher
Working Conditions
Employment Status
Full-time
Probationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)
Office
Roppongi
Smoking is prohibited within our offices
Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.
Work Hours
Scheduled working hours: 10 AM – 7 PM
Currently, due to COVID-19 pandemic, we have introduced a full-flex system without core time to increase the choice of working hours and allow for more flexible working styles. (*does not apply to all positions)
Holidays
Two days off per week (as well as national holidays, New Year's break, etc.)
Paid leave, congratulatory and bereavement leave, relax days, sick leave
Salary
Annual salary paid in 12 monthly installments (including fixed overtime allowance)
Based on skills, experience, and abilities
Reviewed twice a year
Benefits
Complete health and social insurance
Incentive program
Support systems, including those that benefit employee family members
Language learning support
Translation/interpretation support
*See this page for details.
Support
Relocation Support
